digital consumers Whitepapers

modern incident response how our customers use slack for faster resolution, less stress ...

Sponsored by: Slack Published By: Research Desk Released: Jun 28, 2022

The digital world is open 24/7. So it follows that digital consumers expect IT and customer service to keep the same hours. These exceedingly high expectations mean that no issue is too small or com...

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modern incident response how our customers use slack for faster resolution, less stress, ...

Sponsored by: Slack Published By: Research Desk Released: Apr 21, 2022

The digital world is open 24/7. So it follows that digital consumers expect IT and customer service to keep the same hours. These exceedingly high expectations mean that no issue is too small or commo...

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charting your first amazon expedition

Sponsored by: Adobe Published By: Research Desk Released: Jul 12, 2021

About the eBook Amazon is one of the first stops online for millions of digital consumers. While this means huge opportunities for merchants, selling on Amazon can be complex without a solid strate...

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charting your first amazon expedition

Sponsored by: Adobe Published By: Research Desk Released: Jul 12, 2021

About the eBook Amazon is one of the first stops online for millions of digital consumers. While this means huge opportunities for merchants, selling on Amazon can be complex without a solid strate...

Read more

live chat: a practical guide to drive engagement

Sponsored by: Go Moxie Published By: Research Desk Released: May 03, 2019

Live online chat has quickly become a powerful engagement tool, connecting brands to digital consumers on any device. With the right approach, live chat can increase conversion rates and average order...

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