customer experiences Whitepapers

5 online delivery challenges solved

Sponsored by: Limelight Published By: Research Desk Released: Aug 20, 2019

LESSONS FROM THE REAL WORLD: HOW LEADING COMPANIES SOLVE TOUGH CONTENT DELIVERY CHALLENGES Why do so many companies turn to a Content Delivery Network (CDN) to deliver their online videos, website...

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are organizations realizing their digital revolutions?

Sponsored by: Couchbase Published By: Research Desk Released: Aug 16, 2019

In the new age of the massively interactive enterprise, the digital revolution isn’t just moving ahead – it’s picking up steam. According to 85% of digital decision-makers, disruption has accele...

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the power of iot for commercial washing machines

Sponsored by: Sierra Wireless Published By: Research Desk Released: Jun 06, 2019

The industrial Internet of Things (IoT) has made equipment more efficient while improving customer experiences. For the first time, it enables manufacturers to gather and analyze sensor-based data to ...

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the power of data orchestration for commercial washing machines

Sponsored by: Sierra Wireless Published By: Research Desk Released: Jun 06, 2019

The Industrial Internet of Things (IIoT) has made equipment more efficient while improving customer experiences. For the first time, it enables manufacturers to gather and analyze sensor-based data to...

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build the foundation for great customer experiences

Sponsored by: Oracle Published By: Research Desk Released: May 23, 2019

The urge to disrupt entire industries has been around for decades but the pace of disruption now happens over months, not years. If you’re not equipped for rapid innovation, you’ll be too late whe...

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optimizing content use critical to enhancing customer experiences

Sponsored by: Hyland Published By: Research Desk Released: May 17, 2019

According to a new white paper from Forrester, organizations recognize that “content is critical to improving the customer experience, but few are able to leverage its full potential.” Common reas...

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the digital transformation of citizen services

Sponsored by: Microsoft Published By: Research Desk Released: May 03, 2019

With the rise of e-commerce, apps, and other always-on digital services, private-sector companies are raising the bar for customer experiences. Their impact has already been felt in government, where ...

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a 3-step guide to insurance transformation

Sponsored by: Mulesoft Published By: Research Desk Released: Apr 03, 2019

Traditional insurers are no longer safe with insurtechs challenging incumbents to rethink their business and operating models. This mass disruption creates increased pressure on IT to deliver intrinsi...

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five pillars to unlimited retail growth

Sponsored by: Netsuite + Oracle Published By: Research Desk Released: Mar 22, 2019

This eBook offers clear direction to help retailers and brand manufacturers implement the five steps to customer-centric success, using real-world examples backed by industry research and statistics....

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five pillars to unlimited retail growth build your business around your customers, not cha...

Sponsored by: NetSuite Published By: Research Desk Released: Mar 19, 2019

The focus must be on innovation, insight and consistency to enable unlimited growth. Those goals can be achieved by following five key steps, with the customer as the central focus. Adopt a singl...

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