customer experiences Archives | Page 3 of 6 | SaaS Demand

Working with Customer Data: From Collection to Activation

working with customer data: from collection to activation

Published By: Research Desk Released: Feb 08, 2021

Companies today are swimming in customer data. This data is critical for both creating engaging customer experiences and delivering substantial results from marketing efforts. Despite the sheer qua...

Delight Your Customer in Just Three Steps

delight your customer in just three steps

Published By: Research Desk Released: Feb 03, 2021

Creating highly relevant customer experiences is essential but failing to personalize thoughtfully actually decreases customer conversion and retention. Learn how to deliver personalized customer expe...

Proactively address issues to create superior customer experiences

proactively address issues to create superior customer experiences

Published By: Research Desk Released: Jan 08, 2021

Proactive customer service reduces contact center volumes and results in a better customer experience. Instead of learning about problems from your customers, you can get ahead of issues. See how five...

Compare the Capabilities of Legacy MDM vs. Connected Customer 360

compare the capabilities of legacy mdm vs. connected customer 360

Published By: Research Desk Released: Dec 10, 2020

Is your legacy MDM tool holding you back? Legacy MDM tools are: SLOW: Takes too long to set up and go live, upgrades are painful and costly, with a high total cost of ownership (TCO) CONST...

Quality CRM Data: The Key to Delivering Great Customer Experiences

quality crm data: the key to delivering great customer experiences

Published By: Research Desk Released: Dec 08, 2020

In a culture that relies heavily on social media, online reviews, and brand advocacy to gauge product and brand performance, your ability to deliver great customer experiences is key to rising above t...

Mind The Gap: What Different Generations Want From Retailers

mind the gap: what different generations want from retailers

Published By: Research Desk Released: Jun 05, 2020

Retail executives often talk about the need to improve the online and in-store customer experiences, drive in-store traffic, and to engage with customers in meaningful ways. However, this is easier sa...

Right-Now Data: Unlock your DataOps Advantage

right-now data: unlock your dataops advantage

Published By: Research Desk Released: May 09, 2020

More personalized customer experiences, greater process efficiencies, enhanced productivity, new digital revenue streams and the transformational possibilities of automation and artificial intelligenc...

Building Better Experiences (and Bigger Profits)

building better experiences (and bigger profits)

Published By: Research Desk Released: Apr 28, 2020

Winning B2B commerce experiences start with the customer. Customer expectations are evolving fast in the B2B market. Long-term growth requires investment in the future, and seamless and intuitive c...

Building Better Experiences (and Bigger Profits)

building better experiences (and bigger profits)

Published By: Research Desk Released: Apr 28, 2020

Winning B2B commerce experiences start with the customer. Customer expectations are evolving fast in the B2B market. Long-term growth requires investment in the future, and seamless and intuitive c...

Hybrid Growth Factor

hybrid growth factor

Published By: Research Desk Released: Apr 28, 2020

Learn how businesses are using hybrid to drive sales. More and more businesses are exploring new growth strategies by blending B2C and B2B business models. See how other big companies are finding...

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