Customer Experience Whitepapers

the ultimate guide to frontline training

Sponsored by: Axonify Published By: Research Desk Released: May 15, 2021

Frontline employees are essential to the success of your business. They’re the boots-on-the-ground executors of business strategy. Your business will succeed (or fail) based on the decisions they ma...

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content as an asset

Sponsored by: Acrolinx Published By: Research Desk Released: Apr 23, 2021

Content drives your customer experience and creates connections where people can’t. That makes it a major asset to your enterprise. But how can you measure the business value of that content? In ...

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implementing ai solutions for every industry

Sponsored by: NVIDIA And AMD Published By: Research Desk Released: Apr 07, 2021

Businesses have turned to artificial intelligence (AI) to solve their greatest challenges. From enabling more accurate, faster diagnoses in healthcare to offering personalized customer experiences in ...

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better employee experience from a modern workforce management platform constellation resea...

Sponsored by: UKG Published By: Research Desk Released: Mar 25, 2021

See how MarketSource, a large managed staffing firm and UKG customer, was recently highlighted in a study conducted by Constellation Research, a Silicon Valley-based technology research and analyst fi...

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forrester tei report: adobe sign:

Sponsored by: Adobe Published By: Research Desk Released: Mar 23, 2021

Going from a manual, paper-based signature process to a digital one can give drastic improvements. Adobe Sign smooths and speeds business processes so you can improve the customer experience and get a...

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customer experience playbook

Sponsored by: Microsoft Published By: Research Desk Released: Mar 18, 2021

Discover how to deliver an exceptional customer experience (CX) that positions you to win and keep more customers. Read the Customer Experience Playbook to explore the trends that are shaping custom...

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3 secrets to exceeding customer experience expectations

Sponsored by: Khoros Published By: Research Desk Released: Feb 09, 2021

In this checklist, you’ll learn exactly how your brand can deliver excellent customer experiences. Today’s customers have higher expectations than ever before. Every brand today knows that. Som...

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customer experience playbook

Sponsored by: Microsoft Published By: Research Desk Released: Feb 03, 2021

Discover how to deliver an exceptional customer experience (CX) that positions you to win and keep more customers. Read the Customer Experience Playbook to explore the trends that are shaping custom...

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customer experience playbook

Sponsored by: Microsoft Published By: Research Desk Released: Feb 03, 2021

Discover how to deliver an exceptional customer experience (CX) that positions you to win and keep more customers. Read the Customer Experience Playbook to explore the trends that are shaping custom...

Read more

customer experience playbook

Sponsored by: Microsoft Published By: Research Desk Released: Feb 03, 2021

Discover how to deliver an exceptional customer experience (CX) that positions you to win and keep more customers. Read the Customer Experience Playbook to explore the trends that are shaping custom...

Read more