Customer Experience Archives | Page 13 of 16 | SaaS Demand

Four Ways To Win Over Any Customer Creating Great Connections With The Power Of Personality

four ways to win over any customer creating great connections with the power of personalit...

Published By: Research Desk Released: May 30, 2019

When you know your customer’s personality you’ve got power. NASA-proven research shows that the most consistent and reliable way people communicate their personality is through language. Our...

A 3-Step Approach for Shifting Your Contact Center into High Gear

a 3-step approach for shifting your contact center into high gear

Published By: Research Desk Released: May 30, 2019

The latest research from Forrester’s U.S Customer Experience Index 2017, indicates that customer experience is suffering. While contact centers are hugely valuable components of any organization,...

The Importance of Having a User Friendly Workflow

the importance of having a user friendly workflow

Published By: Research Desk Released: May 16, 2019

Digital Transformation is tightly bound to a better customer experience. Did you know the customer experience goes beyond customer interactions? It’s about how well we interact with technology. Lear...

Top 10 Ways SMBs are Creating Value with eSignatures

top 10 ways smbs are creating value with esignatures

Published By: Research Desk Released: May 10, 2019

Have you considered how many documents you have to sign to keep the business moving? Sales contracts and customer forms, vendor and supplier agreements, non-disclosure forms, and documents of every...

Retail Trends Playbook 2020

retail trends playbook 2020

Published By: Research Desk Released: May 03, 2019

Technology within the retail space has primarily served to ensure transactional moments were quick and efficient. Now, retailers have an unprecedented opportunity to go a step further and leverage dat...

IDC: Transforming the User Experience through Best-in-Class Support

idc: transforming the user experience through best-in-class support

Published By: Research Desk Released: Apr 18, 2019

What does it take to transform the customer experience? Understanding and adapting to diverse users and technologies. Shifting from transactional experiences to engaging experiences that build t...

Four Support Teams That Achieve Fast Support

four support teams that achieve fast support

Published By: Research Desk Released: Apr 18, 2019

How four remote support teams increased customer satisfaction with rapid service When technology solutions go bad, users need help fast. That’s why these four leading support organizations use Lo...

[Infographic] 2019 Digital CX Trends

[infographic] 2019 digital cx trends

Published By: Research Desk Released: Apr 12, 2019

Is your organization privy to the latest retail trends for digital CX? Well, you’d better get up-to-speed or be left in 2018 — improving customer experience is the top priority in 2019, only follo...

E-book: Competitive Edge in the Cloud

e-book: competitive edge in the cloud

Published By: Research Desk Released: Apr 09, 2019

Your business relies on the cloud for agility, cost savings, and scalability, but how do you ensure that the cloud technologies enabling your business aren’t also introducing security risks, impacti...

Transforming Customer Experience with Personalized Communications

transforming customer experience with personalized communications

Published By: Research Desk Released: Apr 04, 2019

Continuous, personalized customer communication. It takes the ability to deliver in any channel, connect interactions across channels, and do it all at scale. Read the white paper and learn how to: ...

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