Customer Engagement Archives | Page 3 of 4 | SaaS Demand

Planning the Key to Success

planning the key to success

Published By: Research Desk Released: Dec 10, 2019

For online retailers there has never been a better time to engage consumers to reach peak sales days, especially for customers who are cross-border shopping. If the customer experience is good, consum...

AIOps Done Right eBook

aiops done right ebook

Published By: Research Desk Released: Nov 26, 2019

Automating the Next Generation of Enterprise Software As today’s enterprise systems increase in size, the benefits of digitization and cloud computing go hand in hand with technological complexit...

2019 Marketing Benchmark Report

2019 marketing benchmark report

Published By: Research Desk Released: Nov 25, 2019

Email and mobile metrics for smarter marketing. Data is the lifeblood of successful marketing. Companies that can harness the power of data are tomorrow’s winners. At Acoustic, we believe deeply ...

Bundled Customer Interest Digital Advertising Media and HTML5

bundled customer interest digital advertising media and html5

Published By: Research Desk Released: Nov 06, 2019

When asked which generation of customers will visit in-patient shops more than once a week, you're probably thinking, "The Baby Boomers". In this case you are wrong. As quoted in a recen...

The Future of Customer Engagement

the future of customer engagement

Published By: Research Desk Released: Oct 24, 2019

Before the 1990s, everything companies knew about their customers was stored in one or more central locations: lists, spreadsheets, or databases. Only a limited number of people had access to the data...

Draw Up Deep Waters: 7 Steps to Creating a Customer-First Culture

draw up deep waters: 7 steps to creating a customer-first culture

Published By: Research Desk Released: Oct 14, 2019

In order to succeed in today’s digital world, you need to “draw up” the data that makes those assets most useful to your customers, creating “customer-first” experiences that put their needs...

The Enterprise Guide to Surviving Extinction: Why Customer Experience is the Single Most Important Discipline for Enterprises Today

the enterprise guide to surviving extinction: why customer experience is the single most ...

Published By: Research Desk Released: Jul 18, 2019

It is no secret that markets are changing. Customers today care less about corporate brand marketing and long-term institutional presence. Instead, they are making buying decisions based on new compet...

How to Achieve Breakthrough Business Continuity: While Keeping Costs and Complexity Under Control

how to achieve breakthrough business continuity: while keeping costs and complexity under ...

Published By: Research Desk Released: May 08, 2019

In today’s environment, business continuity is a necessity. As organizations embrace digital transformation and turn to IT for almost all most critical operations, downtime can be crippling. Those t...

Draw Up Deep Waters: 7 Steps to Creating a Customer-First Culture

draw up deep waters: 7 steps to creating a customer-first culture

Published By: Research Desk Released: Apr 04, 2019

Customers expect content to be tailored especially for them — available at the very moment they need it, no matter where they are. This requires drawing up data from your flood of content — so you...

5 Critical Requirements for Customer Experience in an Ultra-Connected Era

5 critical requirements for customer experience in an ultra-connected era

Published By: Research Desk Released: Apr 03, 2019

Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social me...

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