Customer Engagement Archives | Page 2 of 4 | SaaS Demand

5 Ways to Achieve Deeper Personalization with Data

5 ways to achieve deeper personalization with data

Published By: Research Desk Released: Dec 07, 2020

If you’re a marketer, connecting with customers in a personalized, meaningful way is your top priority. Engaging with customers is no longer simply a transactional relationship; it is a constant, ev...

Oracle Commerce Cloud Architecture

oracle commerce cloud architecture

Published By: Research Desk Released: Nov 12, 2020

Selling and consuming through digital channels originally began by selling simple products online to consumers. Fast forward to today, modern technologies such as augmented reality, virtual reality, I...

Digital Commerce Playbook: How Tomorrow’s Ecommerce Leaders Deliver Exceptional Customer Experience, Avalara and PSFK

digital commerce playbook: how tomorrow’s ecommerce leaders deliver exceptional customer...

Published By: Research Desk Released: Oct 07, 2020

Avalara partnered with leading digital commerce research firm PSFK to explore how today’s top retailers are creating unique online shopping experiences and shaping the future of ecommerce. The playb...

AIOps Done Right eBook

aiops done right ebook

Published By: Research Desk Released: Sep 16, 2020

Automating the Next Generation of Government Enterprise Software In February of 2019, an Executive Order was released launching the American AI Initiative, which urges U.S. Government agencies ...

How to Level Up Your Community Engagement at Every Stage

how to level up your community engagement at every stage

Published By: Research Desk Released: Aug 19, 2020

Do you have a strategy for driving user engagement within an online community? Engagement is a broad term; it can mean anything from simply clicking within the community to achieving the elite “s...

How APIs power digital transformation for energy and utilities

how apis power digital transformation for energy and utilities

Published By: Research Desk Released: Aug 08, 2020

This white paper discusses how APIs can help energy and utility businesses to optimise operations, reduce costs, and improve customer engagement. In particular, it focuses on how MuleSoft can help bus...

Is Your Business Growth Stuck On Hold?

is your business growth stuck on hold?

Published By: Research Desk Released: Apr 12, 2020

If your business is like most, how you communicate has changed dramatically over the years, but your desk phone likely hasn’t moved an inch. It may not seem like it, but phone systems have evolved j...

Six cloud strategies for modernizing retail

six cloud strategies for modernizing retail

Published By: Research Desk Released: Feb 13, 2020

The rules of engagement have changed, but many retailers are still playing by the rules of 60 years ago. Shoppers have more information. Online shopping is easier than ever. Now going to the store to ...

Modernize retail customer engagement with APIs

modernize retail customer engagement with apis

Published By: Research Desk Released: Jan 24, 2020

eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, ...

Bridging the gap between legacy and multicloud

bridging the gap between legacy and multicloud

Published By: Research Desk Released: Jan 03, 2020

IT Organizations are struggling with their ability to transition to the cloud to drive innovation and improve customer engagement while supporting mission critical legacy applications. But the key to ...

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