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カテゴリ管理に革命を起こす...
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the ultimate guide to frontline training
Sponsored by:
Axonify
Published By:
Research Desk
Released:
May 15, 2021
Frontline employees are essential to the success of your business. They’re the boots-on-the-ground executors of business strategy. Your business will succeed (or fail) based on the decisions they ma...
Read more
making the jump to a digital-first business strategy: a marketer’s guide to pivoting...
Sponsored by:
Acquia
Published By:
Research Desk
Released:
Jan 15, 2021
Are you like the many companies shifting focus (and budgets) from acquiring new customers to retaining and cultivating loyalty in existing customers? The adoption of this strategy is driving brands...
Read more
generating consistent repeating revenue with industrial labeling products
Sponsored by:
Epson
Published By:
Research Desk
Released:
Jun 11, 2020
You’ve heard King Camp Gillette’s famous quote, “Give ‘em the razor, [but] sell ‘em the razorblades!” The razor/razorblade business strategy generates consistent repeating revenue by pairi...
Read more
delivering innovative customer experience requires enterprisewide agile operations
Sponsored by:
RedHat
Published By:
Research Desk
Released:
Jun 06, 2020
The urgency to respond to customer demands is getting board-level attention. Providing better customer experience is the number 1 top objective for adopting a digital business strategy, according to I...
Read more
is your business running you?
Sponsored by:
Sage Software
Published By:
Research Desk
Released:
Jan 06, 2020
This paper examines the symptoms that indicate your business may be running you, and the negative impacts they have on your business–from limiting future growth to demotivating employees. It then ex...
Read more
organizational best practices from forrester research’s customer trust and privacy playb...
Sponsored by:
Akamai
Published By:
Research Desk
Released:
Dec 24, 2019
How companies handle and protect consumer data privacy is more than a compliance issue: It’s a competitive differentiator. As a result, firms need to develop a cohesive privacy strategy and program,...
Read more
four enterprise priorities and how atlassian tools can help
Sponsored by:
ATLASSIAN
Published By:
Research Desk
Released:
Dec 06, 2019
It’s no secret that the global business landscape has shifted. With this shift, the technology that supports your business strategy is becoming more and more important. From the tools that you imple...
Read more
the evp is hr’s new mvp:
Sponsored by:
Skillsoft
Published By:
Research Desk
Released:
Aug 23, 2019
Talent at The Heart of Business Strategy The leanest labor market in years and an ever-increasing pace of change in the world of work has left HR leaders with more responsibility than ever. Competi...
Read more
find out what your next-gen customers really want
Sponsored by:
Cognizant
Published By:
Research Desk
Released:
Jun 04, 2019
Gen Z was born with a digital spoon in their mouths. This gives them different attitudes toward the Internet, privacy, content, commerce and more. For example, they are more willing to pay for certain...
Read more
getting to iconic: how world-leading brands balance talent and technology for cx excellenc...
Sponsored by:
Genesys
Published By:
Research Desk
Released:
Apr 03, 2019
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand valu...
Read more
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