B2B customers Whitepapers

Although Sprint was already known for excellent customer care, the brand felt constricted by an old-fashioned phone support model and wanted to find a way to balance timely support with secure transfe...

In the past, B2B transactions occurred in face-to-face meetings as a sales professional worked a product demo, business luncheon, or boardroom presentation to influence a customer – and close the de...

Organizing strategic meetings with B2B customers and prospects has traditionally been more of an art than a science with processes and critical data locked inside of calendars, spreadsheets, and other...