Artificial Intelligence Whitepapers

how to end ivr horrors

Sponsored by: Vonage Published By: Research Desk Released: Jun 12, 2019

Who among us has not recoiled before the horror of a terrible Interactive Voice Response (IVR) experience? IVR technology was created to save businesses money, but it has mutated into a timesucking, c...

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to support a digitally-connected retail space, it professionals trust the certainty of eco...

Sponsored by: Schneider Electric Published By: Research Desk Released: Jun 11, 2019

In order for retailers to succeed in today’s rapidly evolving marketplace, the ability to “go digital” emerges as a critical success factor. As industry digitization continues to expand, retaile...

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eb how servicenow delivers high-performance business services with aiops

Sponsored by: Servicenow Published By: Research Desk Released: Jun 11, 2019

Learn how ServiceNow has been applying machine learning and analytics with AIOps to help you cut through event noise to create actionable signals, identify service outages and degradations, remediate ...

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eb service health with aiops from servicenow

Sponsored by: Servicenow Published By: Research Desk Released: Jun 11, 2019

Learn how ServiceNow Event Management uses AIOps to dramatically improve business service availability and performance by mapping business services with accurate service context, intelligently analyz...

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dell education solutions

Sponsored by: Dell Published By: Research Desk Released: Jun 10, 2019

Today’s world is digital. We see artificial intelligence (AI) being introduced into our day-to-day lives, we store all our information in the cloud, and schools are increasingly introducing the use ...

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splunk 2019 predictions

Sponsored by: Splunk Published By: Research Desk Released: Jun 06, 2019

See what's in store for machine learning, IT operations, security & IoT At Splunk, we're working on creating a data-driven future — embracing new developments around artificial intelligence (...

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putting ai to work for audience segmentation

Sponsored by: HERE Technologies Published By: Research Desk Released: Jun 05, 2019

Have a conversation with anyone about how the changing nature of technology is affecting our world, and artificial intelligence (AI) will invariably come up. It has the potential to change all industr...

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5 things to consider before you invest in predictive behavioral routing drive success for ...

Sponsored by: Nice Published By: Research Desk Released: May 30, 2019

Instead of looking to do more with less – a traditional cost-saving tactic within enterprise contact centers – successful leads are doing more with more to achieve desired business results. By ...

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the cogntive bank

Sponsored by: IBM Published By: Research Desk Released: May 27, 2019

Today the banking industry faces a rebirth by necessity. As the digital age morphs into the cognitive era, success depends on radical transformation that enables the integration of advanced analytics,...

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security gets smart with ai

Sponsored by: Cylance Published By: Research Desk Released: May 13, 2019

The concept of artificial intelligence (AI) has been with us since the term was coined for the Dartmouth Summer Research Project on Artificial Intelligence in 1956. Today, while general AI strives for...

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