AI Whitepapers

shifting toward enterprise-grade ai

Sponsored by: Logicalis + IBM Published By: Research Desk Released: Apr 16, 2019

Recently, organizations have increased their adoption of Artificial Intelligence (AI) initiatives. However, some businesses have faced certain barriers in their attempt to implement AI, whether it is ...

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2018 annual threat report

Sponsored by: ESentire Published By: Research Desk Released: Apr 02, 2019

eSentire’s 2018 Annual Threat Report highlights a growing botnet attack infrastructure, an exponential increase in coinmining and the rising threat of Maldocs. With the exponential growth of cybe...

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world quality report 2018-19

Sponsored by: MicroFocus Published By: Research Desk Released: Apr 01, 2019

The results from the tenth anniversary edition of the World Quality Report are conclusive: 99% of respondents are now using DevOps practices in their organizations. Their focus is no longer on whether...

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nice wfm 7.0: forecasting with artificial intelligence

Sponsored by: Nice Published By: Research Desk Released: Mar 29, 2019

We are living in a golden age of predictive analytics, and forecasting and predictive technologies are revolutionizing business well beyond the contact center. These forecasting capabilities are suppo...

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artificial intelligence in workforce management systems

Sponsored by: Nice Published By: Research Desk Released: Mar 29, 2019

Artificial intelligence (AI) was formally founded as an academic discipline at a conference in 1956, long before workforce management (WFM) systems became a staple in the contact center. In the years ...

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opentext magellan, reborn cloud, and other highlights from opentext enterprise world 2018

Sponsored by: OpenText Published By: Research Desk Released: Mar 22, 2019

Organizations are looking to be more competitive in the market and achieve their goals. Using new advanced technologies, they are finding ways to accelerate marketing velocity, increase sales, better ...

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how to get ahead of the curve

Sponsored by: Google Cloud + Atos Published By: Research Desk Released: Mar 22, 2019

A recent IDG survey showed the case for artificial intelligence is compelling. It’s all aimed at automation and insights, but needs a champion to succeed. Learn how to get ahead of the AI/ML curve w...

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the total economic impact of dell’s pc lifecycle services

Sponsored by: Dell + Nvidia + Intel Published By: Research Desk Released: Mar 14, 2019

This report focuses on how many companies are moving decisively to develop capabilities based on AI, machine learning and deep learning. In time-honored business fashion, the motivation is a combinati...

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dell emc ready solutions for ai, machine and deep learning

Sponsored by: Dell + Nvidia + Intel Published By: Research Desk Released: Mar 14, 2019

Artificial intelligence (AI) and its supporting computing models — machine and deep learning — are decades-old technologies that are just now beginning to take off. Whatever your industry vertical...

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the happy medium with bold360

Sponsored by: LogMeIn Published By: Research Desk Released: Mar 04, 2019

Leveraging Artificial Intelligence (AI) to deliver the best customer experience is a very hot topic these days. But many businesses are wondering if this is just a passing fad, or if AI is here to sta...

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