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CX Trends 2022: Industry Insights Retail

cx trends 2022: industry insights retail

Published By: Research Desk Released: Mar 21, 2022

Delivering exceptional customer service can mean the difference between standing out or falling behind, but retailers have to move quickly to avoid common traps that may derail their growth plans. ...

Unlock Growth With Customer Service

unlock growth with customer service

Published By: Research Desk Released: Mar 15, 2022

Great customer experiences improve your bottom line. This report provides confidence, clarity and the right insights to turn your customer service into an engine for growth. Improve your bottom lin...

Self-Service Banking: The Key To Customer Acquisition And Retention

self-service banking: the key to customer acquisition and retention

Published By: Research Desk Released: Mar 15, 2022

The ways in which customers are interacting with their banks is undergoing a fundamental shift. Even prior to the COVID-19 pandemic providing an accelerant, consumers have drifted away from traditiona...

Behaal je groeidoelstellingen dankzij betere klantenservice

behaal je groeidoelstellingen dankzij betere klantenservice

Published By: Research Desk Released: Mar 15, 2022

Bedrijven kunnen eindelijk gaan nadenken over de volgende stap. Na bijna twee jaar van aanpassen, transformeren en reageren op ongekende veranderingen, kijken ze nu vooruit met het oog op groei. Om i...

Wachstumsziele mit uberlegener CX erreichen

wachstumsziele mit uberlegener cx erreichen

Published By: Research Desk Released: Mar 15, 2022

Endlich können Unternehmen wieder nach vorne schauen. Und nach fast zwei Jahren der Anpassung, Transformation und Reaktion auf unerwartete Veränderungen wollen sie sich jetzt wieder auf ihr Wachstum...

Unlock growth with customer service

unlock growth with customer service

Published By: Research Desk Released: Feb 07, 2022

Great customer experiences improve your bottom line. This report provides confidence, clarity and the right insights to turn your customer service into an engine for growth. Improve your bottom lin...

Secure Mission-Critical Data with Integrated Data Center Protection

secure mission-critical data with integrated data center protection

Published By: Research Desk Released: Jan 15, 2019

Data Protection Management Console (DPMC) is a Dell EMC software stack that tightly integrates with powerful and industry leading Dell EMC Avamar and Data Domain to form an integrated data protection ...

SANS Reviews LogRhythm CloudAI for UEBA

sans reviews logrhythm cloudai for ueba

Published By: Research Desk Released: Jan 15, 2019

As in years past, 2017 was packed with stories of cyber security failure. Between sophisticated attackers, lack of proper security monitoring and controls implementation, and devastating data breach...

SANS LogRhythm Review – Speed and Scalability Matter

sans logrhythm review – speed and scalability matter

Published By: Research Desk Released: Jan 15, 2019

In today’s fast-paced threat environment, speed to detect and respond is critical. Yet, according to multiple SANS surveys,1 analysts are finding it difficult to keep up with the speed in which h...

6 Tips for Building A Thriving Help Center

6 tips for building a thriving help center

Published By: Research Desk Released: Jan 04, 2019

Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customer...

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