Whitepaper Sponsored By - Salesforce | SaaS Demand

Shopper-First Retailing Report

shopper-first retailing report

Published By: Research Desk Released: Jan 18, 2021

Read our latest research to learn more about today’s retail landscape through the actions, voices, and eyes of today’s shoppers. Discover where and how they’re interacting, where friction in the...

50 Social Media Best Practices

50 social media best practices

Published By: Research Desk Released: Jan 18, 2021

Discover new ways to use social media for your unique business goals. Get tips for every aspect of social media in business, from listening and engagement to publishing and advertising — so you c...

Connected Shoppers Report

connected shoppers report

Published By: Research Desk Released: Jan 18, 2021

To anyone paying attention, it's no surprise that retail is in the midst of a revolution. Shoppers want a great experience as they browse and buy in an ever-expanding number of channels. Retailers, br...

Trends in Retail and Consumer Goods Marketing

trends in retail and consumer goods marketing

Published By: Research Desk Released: Jan 18, 2021

See how retail marketers are driving success in the coming year. From integrated retail experiences to personalized customer journeys, discover the trends redefining retail and consumer goods marke...

Small and Medium Business Trends Report

small and medium business trends report

Published By: Research Desk Released: Jan 08, 2021

Data points were weighted by number of employees to bring them into line with actual company-size proportions in the population. This online survey is not based on a probability sample and therefore n...

Build Secure And Compliant Apps You Can Trust On Heroku

build secure and compliant apps you can trust on heroku

Published By: Research Desk Released: Oct 21, 2020

What is Heroku? Heroku is a modern application platform that provides developers with the fastest path to go from an idea to a URL without having to manage infrastructure. Designed to optimize the ...

Nucleus Report: Salesforce Service Cloud Gets Smarter with Einstein

nucleus report: salesforce service cloud gets smarter with einstein

Published By: Research Desk Released: Sep 18, 2020

Rapid change is accelerating service transformation. Learn how you can keep up by leveraging industry trends to better support your agents and customers....

What you can do in one hour to enhance your self-service?

what you can do in one hour to enhance your self-service?

Published By: Research Desk Released: Sep 18, 2020

Self-service is a powerful tool for customers during a time of crisis, as they look for quick answers to common questions. To ensure your self-service channels make the biggest impact, what can you do...

Embrace the Digital Service Revolution

embrace the digital service revolution

Published By: Research Desk Released: Sep 18, 2020

Rapid change is accelerating service transformation. Learn how customer service can now provide a coveted point of differentiation....

State of Service

state of service

Published By: Research Desk Released: Sep 18, 2020

Rapid change is accelerating service transformation. Learn how you can keep up by leveraging industry trends to better support your agents and customers. Read the report to discover: Ser...

Our Brands