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Equity Management Startup Slice Secures USD 7M
Qualcomm Unveils Latest Wireless Networking Chips and AI Model Bundle
Infoblox’s AI-Powered SOC Insights Cuts Cybersecurity Response Times
Cyberhaven Unveils ‘Linea AI’ to Bolster Data Security Against Insider Threats
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how sprint builds trust with customers using khoros messenger
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Published By: Research Desk
Released: Feb 09, 2021
Although Sprint was already known for excellent customer care, the brand felt constricted by an old-fashioned phone support model and wanted to find a way to balance timely support with secure transfe...
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3 secrets to exceeding customer experience expectations
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In this checklist, you’ll learn exactly how your brand can deliver excellent customer experiences. Today’s customers have higher expectations than ever before. Every brand today knows that. Som...
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In this ebook, we cover winning strategies from five top brands who use Khoros Communities for customer engagement: Visa, HP, Sony Europe, Telstra, and StarHub. Read the ebook today to learn the basic...
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Released: Feb 09, 2021
Though technology giant Microsoft offered general support on their website and by phone, they wanted to evolve their customer support strategy to not only help customers with products, but to engage w...
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crowdsourcing customers: using social validation to acquire and delight more customers
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Gaining the attention and earning the trust of audiences has always been rocky for marketers, but nowadays, it’s a massive uphill battle. In our ebook, Crowdsourcing Customers: Using Social Validati...
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Learn about the benefits of aligning teams, goals, and content across paid and organic social media efforts to drive better results for your business. The importance of unifying paid and organic so...
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the social marketer’s guide to a difficult economy
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When people buy less, businesses shrink their budgets. For a social media marketer, this means less time and money to spend on content creation, paid advertising, engagement, and more. You might find ...
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the digital channels guide
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Published By: Research Desk
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The top 10 digital channels and how to use them Contact centers are seeing an influx of calls, and with recent labor shortages and other business disruptions, brands are facing serious capacity iss...
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smart social report
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Published By: Research Desk
Released: Feb 09, 2021
Last year, we brought back the Smart Social Series to discover how events like COVID-19, #BlackLivesMatter protests, and a global recession impacted the social media landscape. Now, we're back with an...
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