Whitepaper Sponsored By - Cornerstone | SaaS Demand

eBook Busting the Top 10 Myths of Omnichannel Customer Engagement

ebook busting the top 10 myths of omnichannel customer engagement

Published By: Research Desk Released: Nov 14, 2018

Call centers of yesterday have evolved into multichannel contact centers and a few have transformed into omnichannel engagement centers. Understanding the difference between "multichannel" and "omnich...

HBR White Paper Beyond CRM

hbr white paper beyond crm

Published By: Research Desk Released: Nov 14, 2018

Read the new Harvard Business Review report to learn why forward?thinking business leaders are redefining the fundamentals of customer service and support....

Disaster Recovery Maturity Framework

disaster recovery maturity framework

Published By: Research Desk Released: Nov 14, 2018

Businesses are critically reliant upon IT systems, which can inflict significant financial harm when they go down. The potential causes of downtime include lost or corrupted files, application failure...

Data Protection Solutions Customer Success

data protection solutions customer success

Published By: Research Desk Released: Nov 14, 2018

This customer success story eBook has insight from organizations who are concerned with meeting regulatory compliance, improving their security posture and protecting their data from breach, and who h...

Crossing the Legacy ITSM Chasm

crossing the legacy itsm chasm

Published By: Research Desk Released: Nov 14, 2018

The scope and value that IT Service Management (ITSM) provides information technology operations is increasing dramatically, according to a new research report from Enterprise Management Associates (E...

Construction Productivity 101: A Practical Guide to Increase Productivity in 7 Easy Steps

construction productivity 101: a practical guide to increase productivity in 7 easy steps

Published By: Research Desk Released: Nov 14, 2018

While many factors contribute to construction project cost overruns, the primary factor is low productivity. In fact, construction is one of the few industries that is less productive now than it was ...

Citrix NetScaler Unified Gateway: Product Overview brochure

citrix netscaler unified gateway: product overview brochure

Published By: Research Desk Released: Nov 14, 2018

Today's users expect to access their apps and data from anywhere and on any device. NetScaler Unified Gateway solves these challenges by providing the most secure, cost-effective solution for remote a...

Checklist for Implementing Governed Self-Service Whitepaper

checklist for implementing governed self-service whitepaper

Published By: Research Desk Released: Nov 14, 2018

Recent years have seen a surge in demand for easy-to-use, agile tools that provide more data analysis capabilities to business users for faster, more accurate decision-making. Both IT personnel and bu...

Capitol One Case Study

capitol one case study

Published By: Research Desk Released: Nov 14, 2018

Why Cloud-Based Security is Crucial for Enterprise Web Applications....

Calculate how Flash makes operational sense

calculate how flash makes operational sense

Published By: Research Desk Released: Nov 14, 2018

To verify in detail the end-user value of the NetApp All-Flash FAS system, ESG recently conducted an indepth case study with a large European organization; while the particular organization is in heal...

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