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IDC Whitepaper IBM Optimizes Multicloud Strategies for Enterprise Digital Transformation

idc whitepaper ibm optimizes multicloud strategies for enterprise digital transformation

Published By: Research Desk Released: Nov 14, 2018

In this white paper, IDC analyses how the use of SCM approach to optimizing multicloud architectures can simplify and streamline operations....

IDC The Business Value of Cloud Management Platforms

idc the business value of cloud management platforms

Published By: Research Desk Released: Nov 14, 2018

IDC provides insights for organizations looking to unify, automate, and proactively manage virtualized environments across private and public clouds. Learn the findings and the benefits achieved by th...

Live Chat Comparison A Goal-driven Approach to Chat Vendor Selection

live chat comparison a goal-driven approach to chat vendor selection

Published By: Research Desk Released: Nov 14, 2018

The reality for contact centres today is that the line between 'sales' and 'support' is becoming more and more ambiguous; a support interaction can easily end with a sale just as a sales engagement ca...

Trends 2016The Future of Customer Service

trends 2016the future of customer service

Published By: Research Desk Released: Nov 14, 2018

In the age of the customer, executives don't decide how customer-centric their companies are customers do. Changing customer expectations for easy and effective service that is deeply personal are ...

True Corporation Speaking to more than a million customers individually

true corporation speaking to more than a million customers individually

Published By: Research Desk Released: Nov 14, 2018

True Corporation has created a unified and governed enterprise data platform to deliver a 360-degree, omni-channel view so that it can deliver greater value through more relevant offers and services. ...

Built on Trust A Guide to Creating a Secure and Successful E-Commerce Business

built on trust a guide to creating a secure and successful e-commerce business

Published By: Research Desk Released: Nov 14, 2018

The internet has made starting a business easier than ever. But where do you begin when you want to start an e-commerce site, and how do you create one that customers will trust enough to buy from? A ...

Cybersecurity For Defenders, It’s about Time

cybersecurity for defenders, it’s about time

Published By: Research Desk Released: Nov 14, 2018

In multiple areas of cybersecurity, time works in favor of the attackersmaking time the strategic advantage that defenders need to regain. In this report, Aberdeen Group provides four illustrative e...

Electronic Signatures Removing the last bottleneck to productive digital transactions

electronic signatures removing the last bottleneck to productive digital transactions

Published By: Research Desk Released: Nov 14, 2018

In this white paper learn how e-signatures are making workflows easier and more productive than ever before. Learn how e-signatures remove the last barrier between a hybrid paper-to-digital workflow...

ESG Report Status Quo Creates Security Risk

esg report status quo creates security risk

Published By: Research Desk Released: Nov 14, 2018

Delivering rapid and consistent security response is easier said than done. Discover the top issues faced by security executives in this new paper from Sr. Principal Analyst Jon Oltsik at Enterprise S...

ESG Validation Report Workspace ONE Integrated Workspace Provides Simplicity, Security, and a Seamless User Experience

esg validation report workspace one integrated workspace provides simplicity, security, an...

Published By: Research Desk Released: Nov 14, 2018

Digital workspaces like VMware Workspace ONE offer a proven way to enable today's mobile user without increasing corporate vulnerability....

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