Highlights:

  • Enterprise businesses exist as vast, interconnected information networks of cloud-based systems and applications linked by hardware and software.
  • Enterprises may create unique conversational AI interfaces with Creator Studio that connect to a variety of cloud-based and software-as-a-service platforms and chatbots.

Moveworks Inc., a conversational AI platform for businesses, announced the release of Creator Studio. This no-code generative AI platform enables users to create custom large language model interfaces for use as conversational AI chatbots for the entire company’s workforce.

Enterprises exist as vast, interconnected information networks of cloud-based systems and applications linked by hardware and software. Each of them has useful data, workflows, and automation. Still, because they are frequently inaccessible directly, businesses hire people to act as liaisons to help them use the software or respond to events as they happen.

Varun Singh, President and Founder of Moveworks, said, “Employees face daily challenges when interacting with various business systems — from updating an account in a CRM to checking the status of a purchase order. They often rely on service owners and admins to bridge this gap, which ultimately results in gross inefficiency. With Creator Studio, we are finally empowering service owners to automate their repetitive tasks within minutes using the power of generative AI.”

Due to its capacity for understanding and responding to conversational language, generative AI, which powers chatbots like OpenAI LP’s ChatGPT and Microsoft Corp.’s Bing Chat, has gained enormous popularity in recent months. Paying attention to employee demands and automating processes on the corporate network can also drive human connections with software.

Enterprises may create unique conversational AI interfaces with Creator Studio that connect to a variety of cloud-based and software-as-a-service platforms and chatbots. It accomplishes this without the use of coding, scripting, or other sophisticated dialogue flows by using language as a common interface for all systems and workflows within the company.

The platform itself is created with builders in mind and is totally independent of department, industry, platform, and language. If integration is available, a team can link it to any system across the organization.

Customers can use Creator Studio to extend the capabilities of Moveworks by specifying the use case they want to build, and the platform will build it using its own robust generative AI. By employing Movework’s own enterprise graph, it eliminates the requirement for dialogue flows and integrates business systems for automation in a matter of minutes.

The solution can also enable users to create custom conversational inquiries that instantly connect to any business system. Moveworks will swiftly enable a sales director to check the status of a contract in a customer relationship management tool, get information from Salesforce, provide software, verify billing details in a finance system, and more.

The right people can also be alerted to events by tracking them, which can be used to proactively execute database checks or recall employee birthdays.

With Creator Studio, users may create a use case once and then deploy it everywhere using their own words. Every collaboration tool, including Microsoft Teams, Slack, and the web, supports the Moveworks conversational AI. It also supports text and voice chats with on-the-fly translation for more than 100 languages.