Highlights:

  • 60% of IT executives, according to a recent survey from Torii, do not know which cloud applications are utilized by everyone in their firm.
  • According to the paper The State of SaaS in the Workplace: Cooperation in a Dispersed Workplace, this lack of collaboration may result from distributed app ownership and the accompanying information silos.

60% of IT executives, according to a recent survey from Torii, do not know which cloud applications are utilized by everyone in their firm. Although software-as-a-service (SaaS) has permanently altered how we operate – remotely and distributedly – the way people collaborate has not kept up. It is more dispersed than ever before. But few individuals, especially IT leaders, are aware of this.

There is a significant discrepancy between how effectively IT believes they comprehend their cloud app ecosystems and collaborate with other departments and the actual state of affairs. Despite the fact that 90% of IT leaders commended their cross-team cooperation, only 20% collaborate regularly. That is insufficient to maximize the value of their SaaS investments.

According to the paper The State of SaaS in the Workplace: Cooperation in a Dispersed Workplace, this lack of collaboration may result from distributed app ownership and the accompanying information silos. IT teams do not possess the crucial data that other groups require to minimize expenses or function more efficiently.

Security risks that come with SaaS apps

Everyone is affected when collaboration is not a given and there is no single credible source of truth. For example, just 7% of IT collaborates consistently with security and/or compliance teams to assist them in identifying and de-risk shadow IT. This means that security and compliance are constantly in reactive mode, dealing with threats posed by apps they didn’t know existed and pursuing data for audits.

Other studies suggest that knowledge workers waste time hunting for existing SaaS applications within their organization’s ecosystem. Purchasing is frequently caught off guard by contract renewals.

This is mostly due to employees picking and buying their own tools. In today’s cloud-powered workplaces, IT staff must move from a command-and-control mentality to that of an orchestrator and maybe a team coach. IT teams and SaaS stakeholders throughout the organization must proactively manage dispersed cloud apps and expenditures or suffer the repercussions.