Highlights:
- The Unite App Alliance Partner Program provides access to cross-selling provides more options to grow market share.
- With coordinated communication and positioning, campaign planning is aided by the Unite global marketing agency, which also provides access to the Unite Partner Helpdesk.
Uniphore, the industry leader in Conversational Automation, introduced the Unite App Alliance Partner Program today. The App Alliance program, a significant component of the global Uniphore Unite Partner Program, promotes value-driven cooperation and cross-selling for participating Independent Software Vendors (ISV). Participating ISVs will have more power and involvement in shaping the direction and strategy of conversational Artificial Intelligence (AI), automation, and CX technology innovation in the future.
Uniphore’s Unite Partner Program, which debuted late last year, is a detailed program that offers end-to-end support for the partner lifecycle, thus, enabling partners to take advantage of Uniphore’s industry-leading conversational AI and automation technology to offer robust support to joint clients. The Unite App Appliance Partner Program expands on this offering by permitting increased collaboration and complementing co-selling amongst participating ISVs.
The Uniphore App Alliance Partner Program offers the following advantages:
- Access to cross-selling provides more options to grow market share.
- Uniphore’s website features logos of partners and a solution page.
- Joint marketing initiatives such as press releases and collaborative material.
- With coordinated communication and positioning, campaign planning is aided by the Unite global marketing agency, which also provides access to the Unite Partner Helpdesk.
- Access to the Unite Partner Portal and all sales and marketing resources is limitless.
Experts’ view
“The role of CX has never been more important than today,” said Jafar Syed, SVP, Global Head of Channel Alliances and amp; Partnerships at Uniphore. “The Unite App Alliance Partner Program extends the power of our conversational AI and automation solutions by providing joint customers with additional choices and more functionality to address their specific needs.”
“Uniphore is driving the contact center industry forward with innovative solutions, providing companies the tools they need to make the customer experience a competitive advantage,” said Rana Gujral, CEO at Behavioral Signals. “We are thrilled to work with Uniphore to help expand upon the offerings and capabilities within conversational AI and leverage our AI technology to further elevate the exceptional customer engagement experience offered by Uniphore’s applications.”
