All Whitepapers | SaaS Demand

The Ultimate CX Agent Guide: How to be the ‘employer of choice’ and not an internet meme

the ultimate cx agent guide: how to be the ‘employer of choice’ and not an internet me...

Published By: Research Desk Released: Nov 14, 2022

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? Your customers using digital technology in daily life expect agents to be as digital fluent a...

Interactive Monitors and The Building Blocks for Meeting Rooms

interactive monitors and the building blocks for meeting rooms

Published By: Research Desk Released: Nov 13, 2022

Developing a collaborative, agile workforce is the single most important concern to many employers these days, because it’s a means of ensuring organizational health and competitiveness. As they fac...

Building a modern staff to serve the next generation of clients

building a modern staff to serve the next generation of clients

Published By: Insights Desk Released: Nov 11, 2022

The transition of wealth from Boomers to Millennials is already underway. Capturing your share of this 30-70 trillion-dollar opportunity not only requires a new way of working with clients, but a new ...

TM Forum eBook: Cloud Migration: Delivering a Network for Better Customer Experience

tm forum ebook: cloud migration: delivering a network for better customer experience

Published By: Research Desk Released: Nov 10, 2022

How can communications service providers meet the challenge of transitioning from hardware-based networks to deploying 5G functions in public clouds to create better customer experiences and service i...

Business Value of VMware Horizon

business value of vmware horizon

Published By: Research Desk Released: Nov 09, 2022

As organizations consider their future of work and the technologies that will make them successful, understanding the value of their investments will be crucial. Download this whitepaper, IDC created ...

Transform Your Legacy Desktop Virtualization Environment with VMware Horizon

transform your legacy desktop virtualization environment with vmware horizon

Published By: Research Desk Released: Nov 09, 2022

Today’s desktop virtualization landscape has changed. A distributed workforce has emerged, redefining the workplace and placing higher priority on VDI solutions to ensure business continuity and emp...

Reduce Management Overhead by Transforming VDI and App Management with VMware Horizon Control Plane

reduce management overhead by transforming vdi and app management with vmware horizon cont...

Published By: Research Desk Released: Nov 09, 2022

As organizations shift to new distributed workforce models, new challenges have emerged requiring new solutions. On-premises, physical infrastructure does not support the new, remote work model; howev...

Three Key Reasons to Leave Your Legacy Citrix Environment Behind

three key reasons to leave your legacy citrix environment behind

Published By: Research Desk Released: Nov 09, 2022

Move beyond legacy with VMware’s modern platform, built for simplicity and speed. See how VMware helps forward thinking organizations prepare for the future of work. Download the ebook to understand...

Deriving value from SaaS for virtualized desktop and app virtualization

deriving value from saas for virtualized desktop and app virtualization

Published By: Research Desk Released: Nov 09, 2022

Organizations are turning to virtualized desktops and applications as a way to ensure business continuity and employee productivity while reducing costs. VMware Horizon® provides a software-as-servic...

Leveraging the Hybrid Cloud to Unlock Key Use Cases

leveraging the hybrid cloud to unlock key use cases

Published By: Research Desk Released: Nov 09, 2022

Organizations are leveraging the cloud due to its flexibility and means to accelerate the delivery of services. Having the right solutions in place, especially cloud-based ones, becomes even more impo...

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