All Whitepapers | SaaS Demand

See Before You SASE: Optimizing Digital Experience for a Secure Hybrid Workforce

see before you sase: optimizing digital experience for a secure hybrid workforce

Published By: Research Desk Released: Oct 13, 2021

A distributed workforce requires distributed security. Secure access service edge (SASE) brings together secure connectivity and cloud-delivered security so that workers can securely access services a...

Internet and Network Insights: Delivering a Superior Digital Experience

internet and network insights: delivering a superior digital experience

Published By: Research Desk Released: Oct 13, 2021

Network requirements, technologies, operations, and management tools and techniques have changed dramatically over the past few decades. And this change is accelerating as digital transformations mult...

Applying a DevOps Mentality to Network Monitoring

applying a devops mentality to network monitoring

Published By: Research Desk Released: Oct 13, 2021

Applications are the backbone of any business, so it is imperative to ensure business-critical apps are optimized for performance. Typically, applications and services are developed at a layer of abst...

Opportunities, Challenges, and Solutions in the SD-WAN Era

opportunities, challenges, and solutions in the sd-wan era

Published By: Research Desk Released: Oct 13, 2021

Adopting SD-WAN can help make enterprise networks cloud-ready, more cost-efficient, and better suited to delivering quality digital experiences to customers and employees. But ensuring that SD-WAN del...

Creating customer- centric service with AI and automation

creating customer- centric service with ai and automation

Published By: Research Desk Released: Oct 13, 2021

Change is the only constant The saying “the only thing that is constant is change” dates back to the ancient Greeks. And while this phrase may feel overused, it’s perhaps never been more true...

AI and Automation in Insurance

ai and automation in insurance

Published By: Research Desk Released: Oct 13, 2021

Once the stuff of science fiction, AI and automation are rapidly moving into the mainstream in many industries, from retail to banking. The insurance industry is finally waking up to both the opportun...

Achieving digital customer service transformation

achieving digital customer service transformation

Published By: Research Desk Released: Oct 13, 2021

We are at a moment of unique opportunity for customer experience leaders. Nearly every business is striving for customer centricity to better differentiate and retain valued customers. And today, new ...

Accelerating success in insurance

accelerating success in insurance

Published By: Research Desk Released: Oct 13, 2021

Riding the wave of change The last decade has seen an unprecedented scale and speed of change for the Insurance industry. The coming-of- age of many digital technologies and consumer engagement cha...

6 Steps to simplifying service

6 steps to simplifying service

Published By: Research Desk Released: Oct 13, 2021

Let’s face it, achieving frictionless service isn’t easy. With an ever-increasing number of channels available and rapidly shifting expectations, service is often filled with complexity. A new ...

How Classplus Reached Millions of Online Students During the Pandemic

how classplus reached millions of online students during the pandemic

Published By: Research Desk Released: Oct 12, 2021

With a best-in-class online video player strategy, Classplus managed to grow their customer base 4x during the pandemic. A rapid increase in online learning in India helped fuel the growth, and with J...

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