All Whitepapers | SaaS Demand

THE ULTIMATE GUIDE TO Customer Success IN SAAS

the ultimate guide to customer success in saas

Published By: Research Desk Released: Mar 08, 2022

The Essential Handbook for Building the Modern Customer Success Program At ChurnZero, when we set out to create this guide to Customer Success, we wanted to help SaaS businesses that were looking t...

Customer Success Software Request for Proposal (RFP)Template

customer success software request for proposal (rfp)template

Published By: Research Desk Released: Mar 08, 2022

Use this template to outline and organize the high-level questions you should include in your request for proposal (RFP) for Customer Success software. Strategically structuring your RFP ensures you s...

2021 ICS/OT Cybersecurity Year in Review – Executive Summary

2021 ics/ot cybersecurity year in review – executive summary

Published By: Research Desk Released: Mar 08, 2022

PREPARE YOUR CYBER DEFENSES. The industrial cyber threat landscape is constantly changing with new adversaries, vulnerabilities, and attacks that put operations and safety at risk. Get what you ...

How to Manage Third Party Risk

how to manage third party risk

Published By: Research Desk Released: Mar 08, 2022

The adoption of digital transformation, cloud computing, and Infrastructure as a Service all have brought business new found success. However as an unintended consequence nearly all of an enterprise d...

Exposed Databases: When It Leaks, Hackers Breach

exposed databases: when it leaks, hackers breach

Published By: Research Desk Released: Mar 08, 2022

Organizations hold incredibly valuable information in cloud databases. Unfortunately, a large number of databases are left exposed with little to no authentication. These open databases result in orga...

Don’t Pay, Prevent: CybelAngel Guide to Ransomware

don’t pay, prevent: cybelangel guide to ransomware

Published By: Research Desk Released: Mar 08, 2022

Ransomware attacks in 2021 increased 30% over the previous year. The cybersecurity issues in long supply chains and third parties continues to leave organizations susceptible to ransomware’s threat ...

CX Predictions for 2022: In Conversation with guest Forrester

cx predictions for 2022: in conversation with guest forrester

Published By: Research Desk Released: Mar 07, 2022

What do customers expect from brands and organizations in a post-pandemic environment? How can companies prepare to meet these new demands? Hear Forsta’s VP of CX Consulting Chris Brown, and gues...

Five steps to ensure your digital CX program delivers results

five steps to ensure your digital cx program delivers results

Published By: Research Desk Released: Mar 07, 2022

With the COVID-19 pandemic accelerating customer expectations for digital interactions and services, the importance of customer experience (CX) has grown both suddenly and dramatically. This r...

CPT/HCPCS Codes 2022

cpt/hcpcs codes 2022

Published By: Research Desk Released: Mar 07, 2022

Private practice healthcare billing and coding is always challenging. Keeping up with year-over-year change is just as daunting. Staying abreast of the medical codes for your specialty can have a big ...

Best Practices to Improve Patient Payments

best practices to improve patient payments

Published By: Research Desk Released: Mar 07, 2022

This is one of our top eGuides with more than 5,000 downloads. Inside you’ll learn how medical, mental health, and physical therapy practices are getting paid faster and more consistently with onlin...

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