The IT department is becoming a big strategic player in the world of digital transformation and customer experience. Far from being just a support system, IT leaders are now taking ownership for and embracing a more innovative mindset in order to face their biggest challenge yet customer expectation. Read the Econsultancy IT Digital Intelligence Briefing to discover how to: Take charge of your organisation’s transformation strategy Collect data to effectively provide a single view of the customer Make technology investments that boost your business and create efficient workflows
Digital transformation is key to IT innovation
