Back in 2019, a fully remote workplace wasn’t considered feasible by the majority of companies due to concerns about security and productivity if an employee wasn’t working in the office. In fact, just one-third of employees surveyed by the National Telecommunications and Information Administration (NTIA) were working remotely either part- or full-time in November of 2019. That changed in March of 2020, when companies had to shut down their physical offices and send all of their employees to work remotely full-time from home, while figuring out the technology to make that work. Video conferencing software and collaboration tools became essential instead of tools that were nice to have.