• All
  • Cloud
    • Solutions
    • Virtualization
  • Data
    • Analytics
    • Big Data
    • Customer Data Platform
  • Digital
    • Digital Marketing
    • Social Media Marketing
  • Finance
    • Cost Management
    • Risk & Compliance
  • Human Resources
    • HR Solutions
    • Talent Management
  • IT Infra
    • App Management Solutions
    • Best Practices
    • Datacenter Solutions
    • Infra Solutions
    • Networking
    • Storage
    • Unified Communication
  • Mobility
  • Sales & Marketing
    • Customer Relationship Management
    • Sales Enablement
  • Security
  • Tech
    • Artificial Intelligence
    • Augmented Reality
    • Blockchain
    • Chatbots
    • Internet of Things
    • Machine Learning
    • Virtual Reality
State of Returns: Finding What Fits Find the Balance Between Customer Expectations and Business Demands

State of Returns: Finding What Fits Find the Balance Between Customer Expectations and Business Demands

Narvar
Published by: Research Desk Released: Nov 19, 2021

We already know consumers want a personalized shopping experience, and an often overlooked opportunity to meet their expectations is through customizing the returns experience

In our 5th annual returns study, we surveyed over 1,000 consumers who made an online purchase in the past 6 months. In this report you’ll find out:

  • Key reasons why customers make online returns and how to prevent them The returns features they care about the most beyond free shipping
  • How to meet holiday expectations to increase revenue And more!

Download our free report today.