Onboarding new customers in banking involves long processes that span across days and involve activities like information gathering, completing the application, verifying identity, printing or emailing, and waiting for the customer to sign and return the documents. The longer the process, the greater the chance of the customer becoming frustrated and considering moving to a competitor. Digitising this customer onboarding process goes a long way in customer retention.
Register for this 45-minute webinar to know about:
- Why digital banking is here to stay
- How you can create an end to end digital experience
- how you can create a more competitive-centric onboarding experience