Highlight:

  • Cities across North Caroline, US, are associating with Passport for supporting parking ecosystems to contribute to revenue recovery.

Digital parking payment technology

Cities across North Carolina, US, are associating with Passport, a transportation software company that supports vehicle interactions with streets and sidewalks via unique digital parking payment technology.

The parking industry is being benefited from the tailwinds of economic recovery. Passport is well poised to concentrate on its consumer base requirements, thanks to the expanding services via critical partnerships.

Khristian Gutierrez, Chief Revenue Officer at Passport, says that cities are looking forward to private partnerships to support their pandemic recovery efforts.

Gutierrez commented: “Our Operating System provides the digital infrastructure that cities need to manage and consolidate backend operations and offer more contactless payment choice to parkers.”

He further added, “The parking ecosystem is one piece of a city’s recovery, but it’s a key aspect in helping cities generate revenue after such a tumultuous year.”

Passport is the second rapidly developing software company

Passport has more than 1,000 clientele of all sizes in North America and has processed approximately 2 billion mobility transactions to date. The company has seen about 457% financial growth over the past three years and is known as the second rapidly developing software company in North Carolina.

Deloitte praised this development together with the company’s pioneering mobility capabilities in late November, ranking the firm 246th on its Technology Fast 500 for 2020.

Several cities are adopting Passport to generate their lost revenue to get back on track in the wake of the COVID-19 pandemic.

Hamilton, Ontario, launched Passport’s mobile payment solution in July 2020 and doubled its mobile payment parking transactions within four months. From the start of 2020 to the end of December, Vancouver, Washington rapidly increased its mobile payment revenue by nearly 2.5 times.

“The nice thing about the Parking Kitty app is that it allows people to not touch a pay-station,” says Vancouver Parking Manager Steve Kaspan. “It gives peace of mind to those who are nervous about public touchpoints.”

The City of Bend, Oregon, in late 2020, started leveraging the Passport Operating System to deliver Passport’s mobile pay parking, digital permitting solutions, and parking enforcement. Tobias Marx, Parking Services Division Manager for Bend, said he spent his lot of time processing appeals manually. Although, a digital solution takes 30 minutes to process requests.

Marx commented, “Bend attracts thousands of visitors each year, so it’s vital that we offer easy parking payment options and equip ourselves with technology to encourage parking compliance.” He further added, “We would have never been able to make these enforcement upgrades without Passport.”

Expansion of Passport within Google Maps

Passport in February 2021 announced the expansion of Passport within Google Maps would provide more drivers around the country with other digitized parking payment options and seamless parking experiences.

Gutierrez added: “These third-party partnerships serve as a natural extension of our mission, which is to make parking payment experiences simple and accessible.”

He further added, “In working with outside vendors, we can amplify our product offerings and give cities even more capabilities in managing their parking ecosystem effectively and efficiently.”

Mobile payment transactions

An excellent beginning to the current year of novel launches and major collaborations highlighted the company’s importance to cities and presented the Passport Operating System’s capabilities beyond unified mobile payment transactions.