Growing and evolving your organization’s Salesforce environment can unlock enormous opportunities, but getting there often proves challenging.
I’ve seen this firsthand, having fielded a lot of requests for advice from organizations that have run into issues. Usually these organizations have self-implemented or worked with a junior implementation partner that relied on the organization to articulate their requirements, rather than developing an understanding of the business value behind the requirements. These partners will take the path of least resistance and simply build what they’re being asked to build.