As artificial intelligence (AI) and automation technologies weave their way into the enterprise, organizations must evolve to meet new expectations for how service is delivered to employees. Many CIOs and senior IT leaders are already looking to AI to address complexity. The next stage of the journey embraces and integrates these technologies to create the new intelligent workplace.
This white paper will help you understand how work gets consumed and done in the cognitive era, and how to seamlessly merge technologies at work to meet employee expectations with enterprise chatbots.