As of this writing, the COVID-19 pandemic continues to impact the worldwide economy, an event unprecedented in modern times. The immediate future is uncertain, and yet we must plan and execute to keep our Solution Provider businesses moving ahead, and continue to serve our shareholders, business partners, customers and employees and their families as well as possible. This is the second edition of the Rapid Recovery Planning Guide first published by Service Leadership in March, 2020. This enhanced edition is sponsored and provided as a service to the worldwide Solution Provider community by ConnectWise. Its contents, information and recommendations are the sole responsibility of Service Leadership, Inc.