PROLIFIQ,  a leading sales enablement organization, on July 20, 2020, made an important announcement related to the recent update made to PROLIFIQ CRUSH, PROLIFIQ RELATIONSHIP MAP, and PROLIFIQ ACE on Salesforce AppExchange. The updates released during the US summer are focused on enhancing customer engagement, customer success productivity, and marketing.

The new release brings good news to PROLIFIQ customers as they can now get more value from the key account management, digital content management innovation, and relationship management.

Engineered on the Salesforce Platform, the sales enablement apps such as CRUSH, ACE, and RELATIONSHIP MAP are available on the Salesforce AppExchange.

Decoding  the Apps

PROLIFIQ CRUSH

Known as the key account management app, PROLIFIQ CRUSH supports sales and customer success teams by delivering essential account intelligence that helps organizations drive more business.

Curated to operate in association with customers and partners responsible for driving product roadmap direction, usability enhancements are made available through CRUSH Cross-Sell, CRUSH SWOT Analysis, and CRUSH Influence Chart.

PROLIFIQ RELATIONSHIP MAP

This app facilitates sales and customer success teams to make the most of their contacts across Salesforce Sales Cloud and Quip. With this app, users, in no time, can identify champions, flag blockers, earmark supporters, and develop valuable insights for better decision making.

To strengthen the effectiveness, the CRUSH Influence Chart has been added to PROLIFIQ RELATIONSHIP MAP. The terrific combination supports sales and customer teams to deal more effectively by viewing and managing their relationships with these two highly visual and complementary tools.

Additionally, other enhancements made to the apps include the ability to save settings for each map; the new overview feature can be used to scroll across large maps. It can also be used to show or hide parents on the organizational charts and more.

PROLIFIQ ACE

The digital content management player helps sales and customer success representatives to deal with marketing content that includes buyer journeys.

Another interesting fact about the ACE Content Adviser is that it embraces a new relevant content feature that suggests or proposes content, wherever necessary, while working in Salesforce Cloud or Salesforce Service Cloud.

Additionally, ACE Engage has been engineered to work with and report activity such as email sends, clicks, views with contact records along with security protections.

Expert comments

  • “We continue to drive innovation because of our amazing employees,” said Vrahram Kadkhodaian, President and CEO, PROLIFIQ. “Together, we’re inspired each day to serve our customers through continuous innovation and support.”
  • “We are excited that PROLIFIQ is continuing to innovate on AppExchange as they help drive sales and customer success productivity,” said Woodson Martin, GM of Salesforce AppExchange. “AppExchange is constantly evolving to meet the needs of our customers, and we love watching our partners evolve alongside us.”