How a wide-open virtual front door and care automation can help systems recover care volumes and top-line revenue
During the early days of the COVID-19 crisis, telehealth became a lifeline for patients and providers. In some cases, implementing virtual care tools quickly made for a messy process. But now healthcare delivery systems have an opportunity to re-evaluate their digital strategies to ensure telehealth is part of a wide-open virtual front door that not only delivers care in a way that patients now expect, but that can work as revenue multipliers as well.