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Mobile Wallet to A Digital Bank: A Celent Casestudy On Paytm

Mobile Wallet to A Digital Bank: A Celent Casestudy On Paytm

Infosys
Published by: Research Desk Released: Mar 13, 2020

India’s Payments Banks are a new set of differentiated banks introduced by the Reserve Bank of India (RBI) with the aim of extending deposit and payments services to millions of unbanked and underbanked Indian citizens. Paytm Payments Bank (PPB) is India’s only mobile-first bank with zero balance and zero digital transaction charge accounts and has become one of the most popular payments banks in the country. Paytm Payments Bank infrastructure services a customer base of over 42 million savings accounts. This exemplary growth has been the outcome of the bank’s vision, philosophy, and its flagship product — the PPB savings account.