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EMA: Next-generation ITAM

EMA: Next-generation ITAM

ServiceNow
Published by: Research Desk Released: Jan 05, 2020

From the first time a wheel rolled with its owner’s proclamation of “mine,” asset management has been a staple of business. After all, ownership, opportunity, and obligation have always been at the heart of business commerce and value.

Yet, knowledge of today’s IT assets is inadequate to serve the demands of today’s business. In the explosive age of digital everything and Internet everywhere, IT asset management (ITAM) has not kept pace with progress. Part habit and part lack of motivation to change, this knowledge deficit is now a luxury that successful organizations can no longer afford.