To thrive in an era of multi-cloud architecture, driven by digital transformation, Enterprise IT must evolve from ITIL-based gatekeeping to enabling shared self-service processes for DevOps excellence.
For most enterprises, digital transformation efforts mean delivering new business and customer value more quickly, and at a very large scale. The implication for Enterprise IT then is a shift from cost optimization to speed optimization. The cloud is an inevitable part of this shift as it presents the opportunity to rapidly deploy on-demand services with limitless scale.