Digital transformation means change, from business processes to managerial structure to transactions with customers and colleagues. Inevitably, much of the responsibility and management of this change will reside with HR, so, how should HR professionals respond?
HR’s function continues to be to prepare to support the workforce of tomorrow. Digital transformation has created an urgent need to reskill the workforce, and it’s up to HR to accommodate.
Before HR can get started, it must consider what digital transformation means, how the process will change the way business works, and what the most important factors are when undertaking a transformation project. This whitepaper explores each of these points.